Privacy Policy

Cargion is committed to handling personal data responsibly and with transparency. This policy explains what information we collect when you use this website or engage with our services, how we use it, and what rights you have in relation to it.

We only collect information that is necessary for a specific purpose and we do not sell personal data to third parties.

1. Data We Collect

Depending on how you interact with this website, we may collect the following categories of personal data:

• Contact information — your name and email address when submitted via the contact form.
• Usage data — pages visited, time spent, referring pages, and browser/device type, collected via analytics cookies (only with your consent).
• Communication records — correspondence sent to us by email for the purpose of responding to enquiries.
• Cookie data — preferences and session data managed via localStorage. See our Cookie Policy for full details.

2. How We Use Your Data

• To respond to contact form submissions and service enquiries.
• To understand how the website is used and improve the experience for visitors (analytics, only with consent).
• To maintain records relevant to any ongoing or potential service relationship.
• To comply with applicable legal and regulatory requirements.

We do not use personal data for unsolicited marketing and we do not share it with advertising platforms without explicit consent.

3. Legal Basis for Processing

• Consent — for analytics cookies and optional data collection, where you have actively chosen to allow it.
• Legitimate interests — for responding to enquiries and maintaining basic communication records.
• Legal obligation — where we are required to retain records under applicable law.

4. Data Retention

We retain personal data only for as long as is necessary for the purpose for which it was collected:

• Contact form submissions are retained for up to 24 months to handle follow-up enquiries.
• Analytics data is aggregated and not stored in identifiable form beyond 26 months.
• Records related to an active service relationship are retained for the duration of that relationship plus any statutory period required by law.

5. Third Parties and Data Sharing

We do not sell personal data. We may share limited information with the following categories of third party, only as required:

• Analytics providers — aggregated, anonymised usage data to improve the website (subject to your cookie consent).
• IT and hosting providers — for the operation and maintenance of this website, under appropriate data processing agreements.
• Legal and regulatory bodies — where disclosure is required by law.

6. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls, encrypted transmission (HTTPS), and regular review of our data handling practices. In the unlikely event of a data breach that poses a risk to individuals, we will notify the relevant supervisory authority and affected individuals in line with applicable legal requirements.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data, subject to any legal retention obligations.
• Right to data portability — to receive your data in a commonly used machine-readable format.
• Right to object — to processing carried out on the basis of legitimate interests, including for direct marketing.
• Right to withdraw consent — at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us via the contact page.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of the page indicates when it was last revised. We recommend reviewing it periodically. Continued use of this website following any changes constitutes acceptance of the updated policy.